If you're not happy, we're not happy.

We want you to be 100% satisfied with your purchase. If you're not, you can return or exchange your product within 30 days of ordering, with some restrictions. Check those out in our Return Policy.

You can use the form below to easily return your merchandise. If you get stuck, use a lifeline and contact us at DFWcustomersolutions@theclosetenvy.com.

Closet Envy Return Authorization Form

As soon as you give us some details, below, we will process your request. We will send along a UPS packing slip to return the item. You can arrange a pickup (calling 1-800-PICK-UPS makes it easy), give the package to any UPS driver, or take the package to a UPS store.

You must provide the Return Authorization Number on the shipping label to us, or you will not be refunded.

Return Authorizations provided through this form should include the Return Authorization number, but please check with us at DFWcustomersolutions@theclosetenvy.com before shipping products back to us.

Order ID:
Your Name:
Your Phone:
Your E-Mail:
Pickup Address:

(Where the returned material will need to be picked up – usually the same as the ship-to address)
Return Items:

(List of all the items being returned on the order)
Reason for Return: